Service Reviews For Sport Clips Haircuts of Aurora - Shops at Cherokee Village

1 rating

I came into this location at 923am on a Saturday. There were 3 people waiting when I arrived and was given a 28min estimated wait time. As the stylists were done giving haircuts they would just kind of get things ready with no hustle or care to get the customers helped. One stylist even came up checked her cell phone for a couple minutes then went back vacuumed her space, came back up checked her cell phone and then went back and cleaned up a little more. I am glad this sports clips is here but I will be going to different from now on so I don't have to wait 40 mins for a men's haircut.

Reply from Sport Clips Haircuts of Aurora - Shops at Cherokee Village:
Sean, First I want to apologize that we did not get back to you sooner. Somehow we missed your comments and we are truly sorry about that as we value our customer feedback to the highest. Regarding you comment I am sorry to hear your experince was not up to the SportClips standards. Sense of urgency is something we always stress with our staff and it soesn't look as though they did that here. Our staff has changed for the better since your visit and we would love for you to give us another chance. If you decide to come back in your next haircut will be on us. Hope to see you soon. SportClips Team Leaders

Rated 1.0 out of 5.0 based on 1 Client reviews

1
Sean G | May 6, 2017 Service

"I came into this location at 923am on a Saturday. There were 3 people waiting when I arrived and wa"