Third Party Reviews Reviews For Sport Clips Haircuts of Aurora - Shops at Cherokee Village

1 rating

I have been going here several years. My usual stylist recently left, so I decided to try first available this morning. What a mistake! Brittany was rude and condescending when I entered when I paused to see who was on the board (it was empty), telling me to sign in first. I signed in, and she took me back. She had the printed slip my haircut history and preferences. I told her I like 1inch on top and 1/2" on sides. She asked me if I also wanted 1 on the banks. I said yes, everywhere. Next thing I know she mowed a #1 path (1/8") from my forehead back. I stopped her immediately and asked what she was thinking. She said I asked for a 1 and she confirmed repeatedly (not true), try to cover herself. I asked her what made her think a #1 was a good idea when the printout clearly noted 1-1/4" on top and 1/2" on sides. She asked me if I wanted to keep going. I said no. She said leave then. I asked for here managers contact information. She said she didn't have it, and just gave me a generic business card for the location.

1 rating

Today my appointment said to be there at 1:58. We came 10 minutes early waited a whole hour without someone at least coming out to say we are running late. I asked and I was told to next time pick the first available, not sorry we should have a least told you we were running extremely late. Not make me wait and make me feel like it was as my fault when I was here on time. Unfortunate.

1 rating

No sense of urgency. Wait times are significantly understated. This is the 2nd time I have been here and they absolutely don?t care how long their customers wait. It will be my last. Hair designers are unfriendly and unengaged.

Rated 3.0 out of 5.0 based on 6 Client reviews

1
Roger B. | January 8, 2020 Google

"I have been going here several years. My usual stylist recently left, so I decided to try first avai"

1
Paul N. | November 9, 2019 Google

"Today my appointment said to be there at 1:58. We came 10 minutes early waited a whole hour without "

1
Phyllis M. | September 27, 2019 Google

"No sense of urgency. Wait times are significantly understated. This is the 2nd time I have been here"

5
Jeff B. | June 28, 2019 Google

"Always pleasant and happy to cut hair"

5
Nicole B. | April 25, 2019 Google

"Finding a good place to get your 6 year old sons haircut can be by difficult. Mike at great clips ha"

5
Sara D. | January 22, 2019 Facebook

"Mike did an amazing job cutting my hair, definitely has the touch!"