Third Party Reviews Reviews For Sport Clips Haircuts of Aurora - Shops at Cherokee Village

I have been going here several years. My usual stylist recently left, so I decided to try first available this morning. What a mistake! Brittany was rude and condescending when I entered when I paused to see who was on the board (it was empty), telling me to sign in first. I signed in, and she took me back. She had the printed slip my haircut history and preferences. I told her I like 1inch on top and 1/2" on sides. She asked me if I also wanted 1 on the banks. I said yes, everywhere. Next thing I know she mowed a #1 path (1/8") from my forehead back. I stopped her immediately and asked what she was thinking. She said I asked for a 1 and she confirmed repeatedly (not true), try to cover herself. I asked her what made her think a #1 was a good idea when the printout clearly noted 1-1/4" on top and 1/2" on sides. She asked me if I wanted to keep going. I said no. She said leave then. I asked for here managers contact information. She said she didn't have it, and just gave me a generic business card for the location.

Today my appointment said to be there at 1:58. We came 10 minutes early waited a whole hour without someone at least coming out to say we are running late. I asked and I was told to next time pick the first available, not sorry we should have a least told you we were running extremely late. Not make me wait and make me feel like it was as my fault when I was here on time. Unfortunate.

No sense of urgency. Wait times are significantly understated. This is the 2nd time I have been here and they absolutely don?t care how long their customers wait. It will be my last. Hair designers are unfriendly and unengaged.